Digital mentoring course starting soon

An introductory session will be held at the Esperance Library on August 28. Photo: Supplied.
An introductory session will be held at the Esperance Library on August 28. Photo: Supplied.

A free program to help create a community network of digital mentors will soon be underway.

The Be Connected mentoring program will help locals teach elderly people how to use technology.

Esperance Public Library Be Connected officer Kim Maslin said the program was an extension of existing one-on-one support to elderly people.

"It's a way of empowering more people in the community to provide tech support to others who might need it," she said.

The program is suitable to individuals wanting to help others and for organisations with elderly clients.

Participants will learn digital skills and teaching skills including how to be an active listener and how to identify digital accessibility issues for elderly people.

Ms Maslin said digital mentors don't need to be computer experts.

"Mentors with the level of confidence to make a phone call, send a text message, get on the internet and do a Google search, that is the tech level we're looking for," she said.

"It's more about explaining things clearly to others, and having patience and enthusiasm.

"We are hoping to get quite a few people through the program so Esperance can have a really strong tech support network."

Ms Maslin said the Be Connected program had received very positive feedback from the community so far, with hundreds of older people receiving support.

The mentoring program will begin with an introductory session at the Esperance Public Library on Wednesday, August 28 at 12pm, with lunch provided.

Those wishing to attend are asked to register to the Esperance Library for catering purposes by calling (08) 9083 1500 or emailing library@esperance.wa.gov.au.

Those who can't attend this session, but are interested in the course, can contact the library who will follow-up.

The Be Connected program is funded through the E-Safety Commissioner and the Good Things Foundation.