Castletown Primary School principal Colin Brand has been awarded the Esperance Chamber of Commerce and Industry's customer service of the month award.
Mr Brand was nominated for his hard work and dedication, leading the operations at the independent school with more than 500 students.
"On numerous occasions and in his own personal time, has immediately dropped what he is doing to address any situations that arise," the nominator said.
"This principal deals with you direct and makes parents feel valued and important.
Mr Brand took on the role of principal at Castletown Primary School back in April 2017, taking almost one year off due to medical reasons before returning late last year.
With 44 years worth of experience in the education sector in primary school, high school and district offices across the state, Mr Brand said the most rewarding part of his job was making a difference.
"The most rewarding part? Making a difference. Absolutely," he said.
"I value education really highly.
"I really believe we should strive to make a difference for ever kid and that's my mantra.
"The kids come first and everyone else comes second.
"We have a really strong focus on developing relationships and I believe the key to that is following through."
Although humbled by the award, Mr Brand said the job required teamwork and extended thanks to the school's staff, board and P&C.
"This is very humbling," he said.
"Personally, I would have loved for it to have gone to our staff.
"I really appreciate it but it's not just about me and I will share it with them.
"We're a normal, robust school with people coming and going.
"We welcome everyone who comes through the gates and different kids come with different challenges.
"It's about building that relationship and working really hard to get the right support for that kid.
"There are so many projects happening, too.
"Our P&C is fantastic and our school board is fantastic."
Katelyn Maher from Commonwealth Bank was also nominated in the month of March for always being helpful, friendly and doing her best to support her customers.
As a recipient of the monthly award, Mr Brand will now go into the running to win the Chamber's Customer Service of the Year Award.
Customers who wish to nominate an employee for exceptional customer service are encouraged to forward their full name and business to email@example.com